Troubleshoot problems with your Genie garage door opener or accessories. FAQs: Troubleshooting Genie garage door opener products Troubleshoot any problems you may be having with your Genie garage door opener, including lights blinking, door reversing, remote issues and more. Why is the Safe-T-Beam light blinking? Why does my Genie garage door reverse/open when I try closing it? Why does the Genie opener run without moving the door? Why won’t my Genie remote control work? I recently installed some LED light bulbs on my opener and noticed I lost a little range on my remote transmitter about the same time. Are the two items related? Safe-T-Beam is a government-required safety feature that must be installed in order for your Genie garage door opener to work. A flashing Safe-T-Beam LED indicator means a malfunction has occurred. First, be sure that the lenses are clean, and check for any possible obstructions or loose wires. Also, make sure that lenses are mounted five to six inches from the floor on either side of the garage-door opening and that lenses are aligned facing one another.

If the LED indicator continues to flash, see your owner's manual for a list of possible causes and additional troubleshooting. The likely culprit is an obstruction in the path of the garage door. Check for and clear any obstructions in its way. If the problem persists, check to see if the red Safe-T-Beam LED indicator is blinking. If it is, be sure that the lenses are mounted five to six inches from the floor on either side of the garage-door opening. If the Safe-T-Beam® lenses appear to be installed properly and aligned facing one another, refer to the troubleshooting section of your owner’s manual for additional causes and solutions. Your garage door may be disconnected from the opener. Check that the emergency-release cord has not been pulled. If this is the reason, you will need to reengage the carriage. The method to reengage the carriage depends on the model of garage door opener you own. See your owner's manual for more details. Be sure that the remote has been properly programmed and that fresh batteries have been installed.

If you are still having trouble, refer to your owner's manual, or contact Customer Service. With the obsolescence of the basic incandescent light bulb, it has come to Genie's attention that there are certain brands or types of LED bulbs that can cause interference with the radio signals. These LED bulbs can have an effect on the operation of nearby devices, such as affecting the transmitter range for remote operation of a garage door opener.lumber for door jamb To solve the issue, Genie has developed its own LED light bulb, designed specifically for almost any brand of garage door opener. garage door opener starts then reversesIt either eliminates or greatly reduces the issue of weakened remote signal to your opener that common LED bulbs can cause. irish fairy door company gallery

It also has the added advantage of being shatter & vibration resistant. Learn more about the Genie LED Light Bulb for Garage Door Openers, including where to buy. For expert advice, contact your local Genie Professional Dealer.Garage Door Troubleshooting Guides Setting Genie Chain Drive Limits 1. My garage door will not go down using my transmitters. pet doors perth northern suburbsI can only get the door down by holding down on the wall button.auto glass repair decatur 2. The garage door closes down to the floor, hesitates and reverses back up to the open position. garage door openers green bay wi 3. How do I program my in-car transmitter to an Genie Intellicode or Chamberlain Security Plus system?garage door service traverse city

4. How do I program my Intellicode or Security Plus Transmitter? 5. My garage door is opening and closing by itself, as if someone else has the same frequency. 6. Disconnecting Genie Garage Door Opener Carriages to Manually Operate the Door 7. Where is the Genie, Liftmaster or Sears Craftsman Learn Button for Programming My Intellicode or Security Plus Remotes? 8. How do I Set the Limits on a Genie Chain Drive (open chain) Garage Door Opener? 9. How to Set Limits on the new line of Genie Garage Door Openers#1 Your Photo Eye is BlockedMost garage doors from the past 15-20 years will have a photo eye which detects if a person or object is blocking the door from lowering all the way. The photo eye will be about 4-6 inches off of the ground for most doors, with an eye that is about the size of a pea. The photo eye shoots a laser across the length of the garage that if interrupted will cut off the signal used to lower and raise the door. Check both that the cord attached to the eye is not cut or damaged, occasionally a rainstorm or leak can affect the photo eye and damage it.

Sometimes dirt and dust can clog the eye and block it from shooting its lazer beam, so a thorough cleaning with a tissue can sometimes dissolve this issue. Plug it in Plug it in #2 Your operator's power source is disrupted.Sometimes people will unplug their power source and then wonder why their garage door opener fails to work. Sounds ridiculous I know, but it does happen very often. Make sure that your garage door opener is plugged into a working outlet. Outlets sometimes go out without warning, so you can check to see it the outlet is working by plugging another working electronic device into the outlet to see if the plug is working. Also check your circuit breaker, fuse or GFCI. DIY or Professional Help Did you hire a pro garage door repair company or fix your garage yourself? Hired a PRO I'm a DIY kind of personSee results #3 Your Garage Door Torsion Springs are BrokenSNAP... That is the sound of a garage door torsion spring breaking. It can be a very loud noise that sometimes sounds like a firecracker or gunshot.

Either way, if you have a broken spring on your garage door you should NEVER try to open the door, it can be very dangerous to open the door and should be left to a professional or someone with the right tools and skills of garage door repair. Springs are rated for a certain number of cycles and the first thing that will break in your garage door assembly. Broken springs are the #1 source of customer calls for garage door repair companies. Broken Garage Doors are a Pain! You can fix some simple issues DIY style. Broken Garage Door Torsion Springs How to program your garage door remote #6 Your Remote Control is MalfunctioningWhen your garage door won't open with the remote there are few things that can cause this problem. You might be out of range of the door The antenna on the motor could be damaged or blocked from the signal, make sure it is hanging down from the motor. If the door opens with the wall switch, a simple battery change should do the trick

If all these fail, try reprogramming the remote. #4 Your Garage Door Cables Have SnappedOftentimes when a torsion spring breaks on a garage door, the garage door cable will snap under the immense amount of energy that is released with the break. Sometimes the cable will cause damage to a vehicle or wall, and if a person happens to be in the way of the cable it can cause serious harm. If you cables have snapped you should call a professional to help you repair the damage and get your garage door back to working order. #5 Your Sensitivity is out of AdjustmentThis can happen to a newly installed garage door or an older one, if the sensitivity is set too low or high the opener will not open due to the fact that it will not sense that the door has enough weight or too much. You can test your sensitivity on the opener with your manufacturers directions in the documentation. You can adjust the close force and limit switch to the right levels and you should be good to go! Make Sure Your Sensitivity is Correct!