Red Flashing on Electronic Door Lock If your Electronic Door Lock is beeping and the buttons are flashing red, this means that there’s been some kind of error. This can happen if you’ve tried an incorrect door lock code too many times or you’ve programmed a new code incorrectly. Complete the following to fix it: First make sure you’re using the right code and that the code is currently programmed into your door lock through the online account and that your door lock is connected to your panel. You can check the devices on your panel to ensure communication. If the code is not set on your online account or doesn't have lock access, re-add the code. If the door lock continues to beep every time you try a correct code, you may want to reset the door lock. You can do this by removing the cover on the inside part of the door lock (opposite the key pad) and taking out the battery pack. Once the door lock has been without the battery pack for a full minute, replace the battery pack while holding down the lock button.

The door lock will beep and lock/unlock a few times as part of the reset. If neither of these work, contact Customer Care team for assistance.If you have set up your Kisi system to the point where you get a ‘successful’ message upon unlock but the door does not open, please read below. Look inside your KISI gateway, and you see two wires running into the dry contacts (the blue or green ports) on your relay (the small white or green block in the Kisi unit). Whenever there are fewer than two wires, it means that a wire came loose and needs to be reconnected to the correct port. or call us at 646-663-4880 and press 2 for the Support Team.  If you feel comfortable inserting the loose wire back into the Kisi device, you can follow the process below. The first thing you need to do is unplug the KISI device and the power supply for your electronic lock. Next, you’ll need to check to see what type of door lock you are using. Whenever your door utilizes a magnetic lock, the wires should go into Normally Close (NC) + Common (COM) ports.

If your door uses an electric strike, the wires should go into the Normally Open (NO) + Common ports (COM). The diagram below shows you where the different ports can be found on each relay. If there are no loose or free wires inside your Kisi device, make sure the wires are firmly in their respective ports. You can check to make sure the small screws above the ports are screwed all the way down with a small screw driver.frameless shower door not level To check for a broken relay, unlock your door again from the Kisi mobile app and listen for a click inside of the Kisi Controller. lowe's canada garage doorsIf the relay is broken, no click will be heard in the hardware. doors for sale in ballaratPlease try this a few times to make sure you do not hear the click.screen door repair lees summit

The easiest fix is to switch your wires to another relay, then log unto the Kisi Admin Dashboard and switch your Door’s channel to the new Channel that you put the wires in. Make sure to unplug the Kisi device as well as your electric locking hardware before you make any changes. or 646-663-4880 and press 2 for Support. When your wire is broken or faulty inside the cable, you will have to conduct a continuity test for this. If you have an electric strike, you can change the wire from Normally Open to Normally Closed. Your door should continuously stay open because you are now delivering power to it constantly. So, if the door is not open, there may be a broken wire. If you have a magnetic lock, do just the opposite. Take the wire from Normally Closed and insert it into Normally Open. Now, your door should be open at all times, except for when you trigger Kisi. When you trigger Kisi, your door should lock for three seconds. Since there are usually 5-6 wires in your cable (all color coded), we’ll need to send someone to switch the wires that are being used.

or 646-663-4880 and press 2 for Support.How to Troubleshoot the Electromagnetic Lock/Door that Won’t Open HomeCustomer SupportProduct FAQsSearch FAQ NOT FINDING YOUR ANSWER?how can i bypass a magnetic door lock without cutting the juice ?Commercial locksmiths repair all kinds of locks, none of which are more important than those that secure a living space or human dwelling. Although not exclusive to the use of plastic key cards, hotels are the only businesses where the key cards grant access for the purpose of sleeping, resting, eating, dressing and restroom facilities. When those key cards fail to open a room door, you need a commercial locksmith to fix the problem. Here are the usual steps a locksmith will take to fix these locks in your hotel. Determining the Type of Lock Hotel doors typically use one of three types of key card locks. The first uses a system of holes in the key card and LED lights inside the door lock. When the correct key card is used, the LED lights are blocked or shine through the holes, allowing the tumblers inside the door lock to move into position and the door opens.

The most common problem with this first type of lock is that the LED lights have burned out or are not functioning the way that they should. The second type of hotel door lock utilizes a magnetic component to move and release the internal tumblers. The magnetic strip on the key card pulls the tumblers toward it, releasing the lock. Because the key card uses a magnetic strip, it can wear out with frequent use. Short of a duplicate key card with a fresh magnetic strip, the lock has to be replaced entirely. The third type of lock, which is quite new, uses close proximity technology to unlock the door. The internal locking mechanism recognizes the matching key card when you bring it close to the door pad. The problem with these locks is typically electronic or electric. Diagnosing and Fixing the Problem Once your locksmith knows which type of key card lock your hotel uses, he or she knows what kind of problem to look for.  If you have more than one door with this problem, the commercial locksmith will address each in turn.