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Garage Door Troubleshooting Guides Setting Genie Chain Drive Limits 1. My garage door will not go down using my transmitters. I can only get the door down by holding down on the wall button. 2. The garage door closes down to the floor, hesitates and reverses back up to the open position. 3. How do I program my in-car transmitter to an Genie Intellicode or Chamberlain Security Plus system? 4. How do I program my Intellicode or Security Plus Transmitter? 5. My garage door is opening and closing by itself, as if someone else has the same frequency. 6. Disconnecting Genie Garage Door Opener Carriages to Manually Operate the Door 7. Where is the Genie, Liftmaster or Sears Craftsman Learn Button for Programming My Intellicode or Security Plus Remotes? 8. How do I Set the Limits on a Genie Chain Drive (open chain) Garage Door Opener? 9. How to Set Limits on the new line of Genie Garage Door OpenersTest your garage door sensor for safety. Federal law requires all garage doors manufactured after January 1, 1993 to be equipped with an automatic reverse feature if it senses an obstruction in the doorway.

This feature, commonly known as garage door sensors, is designed to save lives and avoid serious injuries from garage doors closing automatically. If it appears your sensors are not doing the job they were designed to do, troubleshoot the garage door sensors to isolate and repair the problem causing the sensors to fail. Measure the height of your garage door sensors. Obtain a few cardboard boxes that are higher than the height of your sensors.
glass door repair tallahasseePlace the box in the garage doorway, making sure the box is in front of the garage door sensors.
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If the sensors are working, the garage door should immediately stop closing and return to the open position. If the garage door fails to stop and crushes the box, check the sensor alignment. Look at both the garage door sensors. Each sensor has an LED light on the exterior of the sensor. If one of the LEDs is blinking, the sensors need to be realigned. Adjust the sensor with the blinking LED by tightening the screw holding the sensor to the bracket, or bending the bracket back into position.
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Press the button to close the door. The door should stop and return to the open position. If the garage door continues to close, check the sensors for dirty lenses. Clean the lenses with a soft cloth. Dirt and spiderwebs can cause the eyes to malfunction. Test the door with another cardboard box. If the door still crushes the box, make sure you do not have garden tools or boxes stacked near the sensors. Check the sensor wires for damage, as a broken or chewed wire will cause the sensor to fail. If you find wire damage, replace the sensor. If the sensors were subjected to water through rain, a sprinkler or a pressure washer, wait for the sensors to dry and test the sensors again. If the garage door continues to close and crush the box, the water may have shorted the sensors, and they need replacing. Things You Will Need Tape measure Cardboard boxes Garage door remote control Soft cloth References Garage Door Repair Saint Louis: Testing Garage Door SensorsYouTube: Garage Door Won't Close -- Align Garage Door Safety EyesDASMA: Federal and State Garage Door Operator Legislation Guidelines for Dealers and Installers Photo Credits Jupiterimages/Comstock/Getty Images Suggest a Correction

The garage door opener is equipped with two safety features that may prevent the door from closing and cause the lights to flash. The Lock Button on the Door Control The lock button on the door control may be activated. Press the button to turn this feature off. The light bulb will blink two times. This feature is designed to prompt you that the lock button is activated. When the lock button is ON the garage door opener will work from the door control but the remote controls are locked out. The most common reason for the lights to flash on the garage door opener and the door not closing is that the safety reversing sensors are misaligned or obstructed; this is a safety feature of the garage door opener. Click here for instructions for aliging the safety sensors. When properly connected and aligned, the sensor will detect an obstacle in the path of its electronic beam. If an obstruction breaks the light beam while the door is closing, the door will stop and reverse to full open position, and the opener lights will flash 10 times.

Your garage door opener is equipped with a Self Diagnostic feature to help you determine what the issue is. Based on the model of your garage door opener, your garage door opener will flash an LED next to your learn button or flash the Up and Down arrows a number of times to indicate the issue. If the opener has the up and down arrows use the table below to diagnose and resolve the issue. NOTE: The garage door can be closed by pressing and holding the door control push bar until down travel is completed.Troubleshoot problems with your Genie garage door opener or accessories. FAQs: Troubleshooting Genie garage door opener products Troubleshoot any problems you may be having with your Genie garage door opener, including lights blinking, door reversing, remote issues and more. Why is the Safe-T-Beam light blinking? Why does my Genie garage door reverse/open when I try closing it? Why does the Genie opener run without moving the door? Why won’t my Genie remote control work?

I recently installed some LED light bulbs on my opener and noticed I lost a little range on my remote transmitter about the same time. Are the two items related? Safe-T-Beam is a government-required safety feature that must be installed in order for your Genie garage door opener to work. A flashing Safe-T-Beam LED indicator means a malfunction has occurred. First, be sure that the lenses are clean, and check for any possible obstructions or loose wires. Also, make sure that lenses are mounted five to six inches from the floor on either side of the garage-door opening and that lenses are aligned facing one another. If the LED indicator continues to flash, see your owner's manual for a list of possible causes and additional troubleshooting. The likely culprit is an obstruction in the path of the garage door. Check for and clear any obstructions in its way. If the problem persists, check to see if the red Safe-T-Beam LED indicator is blinking. If it is, be sure that the lenses are mounted five to six inches from the floor on either side of the garage-door opening.

If the Safe-T-Beam® lenses appear to be installed properly and aligned facing one another, refer to the troubleshooting section of your owner’s manual for additional causes and solutions. Your garage door may be disconnected from the opener. Check that the emergency-release cord has not been pulled. If this is the reason, you will need to reengage the carriage. The method to reengage the carriage depends on the model of garage door opener you own. See your owner's manual for more details. Be sure that the remote has been properly programmed and that fresh batteries have been installed. If you are still having trouble, refer to your owner's manual, or contact Customer Service. With the obsolescence of the basic incandescent light bulb, it has come to Genie's attention that there are certain brands or types of LED bulbs that can cause interference with the radio signals. These LED bulbs can have an effect on the operation of nearby devices, such as affecting the transmitter range for remote operation of a garage door opener.