exterior french doors leaking

I bought two doors from Home Depot and when they arrived to my home the finish was poorly done I have two dents on my door. The doors were delivered on December 8, 2016 at Home Depot. installation day was on December the 23rd, your company indicated to me that I have a 14 days buyers remorse. From the day it was delivered to Home Depot and they cannot do nothing about the unfinished paint and the dents because I passed 14 days buyers remorse. Jeld Wen Door Warranty Brand new sliding glass door failed. I called in August 2016 to inquire about my warranty and a repair. They told me they could send someone in October 2016. When the man arrived to work on the door he said he was only there to assess the situation. He said the sliding glass door is warped; very difficult to slide it open or closed. He said he would have to order parts and then do the repair. This was supposed to have occurred in November. Jeld Wen Customer Care Jeld Wen did not reply to several emails requesting assistance in locating replacement parts for their bifold doors.
Multiple Emails were sent to Customer Service via the company website submission as well as cold contact via multiple email addresses for company employees. Each was met with a "you will be contacted with 48 hrs" response. Upon searching the web it seems that such a lack of customer assistance is the norm for this... Neither Lowe's or Jeld-Wen will stand behind the door. They want us to pay to have someone look at it. Do I need to say more. Straight from the factory. They can't even align the doors straight before they screw the hinges on. We had our sliding patio door replaced with Jeld Wen door , the new door leaks and frame is warped , called JW and had to wait a month for a sub contractor hired by JW to come look at door , he measured door and said it was square and level , and he told us the door needs to replaced. Well you guessed it GW reply was not installed properly claimed denied. Save yourself time and money get a different brand. These doors are cheap made and very...
My window of 4 years began to condinsate on the inside.i called customer service and after a short wait the very nice and polite lady ask for the number etched in the corner of the window,my address and asured me i will have a new window in two weeks. upvc front door fitted costThis was a very pleasant experience thank you jeld wengarage door spare parts melbourne Built a home and the builder used Jeld-Wen. garage door service kissimmeeIn the 2 years, the condensation from the windows has caused mold on them, bubble the paint on my sills, my 4th window is now cracked and we've been in the house 2 years & 2 weeks. outdoor fireplaces for sale in calgary
I am hoping we're not JUST past that 2 year warranty that some people are mentioning. sliding screen door latch and pullI replaced all of the windows in my old house with Hanson's and those were amazing windows. mesa garage doors newport beachThese just suck and I hate that I am... electric garage door repair surrey Special ordered a sliding glass door because I needed it in black. It was a pain for the installers because of so many fitment issues as it wasn't the correct size. Also, the door lock was broken, the screen would come off the rail when closing, the door would not slide easily and once I received a working lock (which took several weeks - so I had a unlocked door the entire time!!) it was practically impossible to lock or unlock from the outside...
Do not buy Jeld- Wen products!! They claim to have lifetime warranties on their windows and when you contact them they will not cover it. I bought replacement windows at Home Depot that Jeld Wen built. I discovered holes in the screen frames where someone had built the shipping crates using a staple gun too close to the windows. The staples went through the aluminum screen frames. Also, one window’s lock was broken. I carried the last... The quality of your window or door is only as good as the installation. Even the highest of high-end windows function poorly without proper installation. You can trust your home to CWD because...1. We use our own employeesWe train our own qualified employees to install your windows and doors.  We don't sub-out jobs or pay by piece-work. Piece-work equals hurried and sloppy work!2. We use quality, earth friendly sealants and trimWe use quality products alongside the windows and doors we use. From the trim to sealants we choose products we would use in our own homes.
For instance, we use XtraBond 8500odified polyurethane sealant - it is not only earth friendly, but is modified to be permanently flexible so the bond between the new window and old frame stays secure. Compare this to the standard polyurethane most installers use, which will harden and crack over time, resulting in more leaks down the road. For our exterior trim we use Windsor OneKiln-dried, protected and earth friendly3. We have contracting experienceWhether father-son, Jim & Josh Warford,  or nephew, Rob Grossnickle, your job will be supervised by someone who cares. 4. We choose tried and true manufacturersWe select manufacturers who have been in business for many years and have a long-standing track record of quality and customer service. We won't switch to cheaper products and use high-pressure sales and deception to sell you cheap windows.5. We Love What We DoWe love what we do and it shows. We’re not high-pressure salespeople…we simply enjoy helping you realize your dreams.
We are known for our down-home friendly service. Our office manager of 20 years, Maureen Hawkins, provides personal, friendly office support. Tax Credits for Energy Efficient Windows & Doors We complete most jobs in 1 dayReplacing your old windows, patio doors and other exterior doors is not the long, drawn-out process many people imagine. CWD completes most jobs in 1-2 days. Retrofit vs New- Construction WindowsThere are two types of replacement windows: “Retrofit” and “New Construction”.  Here’s the difference…“Retrofit” replacement windows fit into the existing window frame.“New Construction” replacement windows get a brand new frame and flashing.For more information, Click Here, or watch the video below. See the end for our funny bloopers, and the surprise at the very end! the east coast does not yet enjoy! Milgard fully services their product as long as you own your home. Compare this to the limited warranty of Anderson Windows... They send you the parts and let you figure out how to get them installed!  
and award winning locking mechanism of their Tuscany window. We are also a fan of their Ultra French Doors. A great choice for larger homes with larger combination windows. Simonton ranks highest in customer satisfaction in the J.D. Power and Associates Windows and Patio Doors Satisfaction Study for three consecutive years. We rank them right up there with Milgard for product and customer service. Simonton offers a "double lifetime warranty," meaning the next homeowner gets the full warranty. Parts and labor are included, as well as a glass breakage warranty.  More about Replacement Windows:A lot of people ask, what is a retrofit  window, and what's the difference between a retrofit and new-construction window.The New-Construction Method For Replacing Windows:A window installed during the original construction of a building is called a new construction window. They typically have a nail fin which rests against the outside of the wood stud, and nails or screws are driven through the holes in the fin.
All other exterior materials are then applied over the nail fin.New construction windows also can be used in a replacement window project. The exterior materials, such as window trim (if it exists), siding, stucco or flashing, are removed, exposing the wood studs. The new window is then installed as it would have been when the home was originally built. It’s important that the new flashing is applied correctly. We replace a number of windows that have leaked simply because the flashing was improperly installed. Be careful of unlicensed workers who give you a great price, but will eventually cost you much more because the work isn't done properly.Reasons to Choose the New-Construction Method of Window Replacement:If you are considering new windows for your home, you may wonder which method is better for you. One of the reasons you might choose a new construction window is to take care of an existing leak. Exposing the original studs allows your contractor to see potential damage like dry-rot or deteriorated flashing.
The damage can be repaired, and the new window installed with proper flashing to prevent future leaks.Another reason to choose new-construction windows for your home is that, because you are going back to the original framing, the original window size is maintained. If you are concerned about the amount of glass and light allowed through your windows, this is something to consider. A retrofit style window reduces the size of your opening by 1.5 -3 inches.Another reason a person might choose a new construction window is to change the size of the existing window or if you are creating a new opening. If you are replacing your windows and either the wood trim is rotted and needs to be replaced, or you plan to replace the stucco or siding on your house, definitely go with new construction windows.As you can imagine, new construction windows are more labor intensive to install and therefore cost more than other replacement methods.Replacing Windows in your Home using the Retrofit Method of Window Replacement:Retrofit
windows have been developed as a labor and cost-cutting alternative to new retrofit method leaves the original aluminum window frame intact and doesn't disturb the existing stucco or wood trim. If you are looking to replace your windows and want to save on your budget, the retrofit replacement window is an excellent choice. We do approximately 60 - 70 percent of all window replacement using this method. Done properly, you will have replacement windows with very little intrusion into your home in no time. New windows for your home using this method are not a compromise in quality.  As long as your existing windows do not leak and the installer knows what he is doing and uses quality bonding materials, you will have new windows that last a lifetime. Remember, the retrofit window installation method does not expose the existing flashing. If it's in good shape, it will remain in good shape!Retrofit Replacement method -Leaves the original aluminum window frame intact Doesn't disturb the existing stucco or wood trim